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Bent Jack
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May 29, 2017
10:03 pm
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Dina
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Forum Posts: 7
Member Since:
November 6, 2016
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This one’s a bit of a story, so settle in with a coffee and a comfy chair.

We fell in love with the 155XL and bought it last May from Stone’s Camping World in Berlin, NJ.  Storing it on our property is not an option since we live in a townhouse. Stone’s stored campers for $50 a month but they’re an hour away from where we live. Close to home, we could rent a spot at a storage facility for $75. Not planning on doing winter camping, we decided to keep it in the spot close to home until fall and store it at Stone’s late fall into late spring. No point in paying more for a spot close to home when we knew we wouldn’t need to.

We were excited and all set to go camping a lot once my daughter was out of school. But in June I developed a medical condition that made me unable to do almost anything but crawl to work and back.Meanwhile we’re paying $75/month to have the camper close by. Fast forward to late September 2016 and, after months of medical intervention, I’m good to go. We finally get a chance to take the Retro camping and had a magical time in Lancaster the first weekend of October. Then we have Stone’s store it for $50 a month over the winter.

Now we are looking to make up for all that camping we missed out on last year. Hubby calls 2 weeks ago and gets the spot at Extra Space Storage near us again for $75 (the place is very secure and immaculate, gotta give them that). I thought it was odd that Stone’s hadn’t called us since we pre-payed for storage through April and it was May. Due to home renovations we were getting it later than anticipated. I figured I’d end up paying for the extra time when we picked it up.

So Hubby calls Stone’s to let them know we’d be picking up the camper. And the number was no longer in service. Hubby googles Stone’s and the yelp review that showed at the top of the search said it was closed permanently! The second hit was Stone’s Facebook page and Hubby checks the comments on the page to find out yes, they did close. Through the comments he found out he had to contact the lawyer. He then googled “bankruptcy Stone’s Camping World” found the case and got the lawyers name and googled his name then called his office. The lawyer did not respond to his message so Hubby returned to the Facebook comments for Stone’s where he found out a chain was put up across the driveway with the name of a property management company. Googling this company, he found the phone number and called them. The property manager was very helpful and said we just need to face him the paperwork showing we own the camper. Which, of course, I had left in the camper.

So…. I call Fulton Bank of NJ with whom we have the loan to get the documents. I was able to get copies from a local branch and they were even nice enough to fax them to the property manager for me.

Hubby and I didn’t know what to expect when we showed up that Friday to get the Retro. It was overall OK but the chocks were missing (no big deal) and the jack is bent. I don’t know what they did but it’s all scratched up and the piece that’s bolted to the A frame is warped so the jack leg is angled toward the trailer. We’re concerned it will break.

Will it break? Where do we get another jack? Will the the bolts come off easy enough for us to change ourselves? Can we change it a top crank jack? What weight should the jack be weighted for?

June 6, 2017
8:02 pm
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Libacon
Effingham, NH
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Forum Posts: 14
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June 4, 2017
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Tough story though at least some of the folks were nice enough. I had a dealer replace one jack for 90 dollars.

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